Store Policies


Shipping

We offer free Ground shipping on all orders over $59 within the 48 contiguous United States.

Value Town ships via FedEx ground within the United States Monday through Friday, excluding holidays. We do not ship to APO, FPO, PO Box or international addresses. Express shipping may be requested. All additional FedEx charges apply.

  • All of our orders are shipped via FedEx Ground only.
  • Orders are usually shipped in approximately 2 business days of order receipt.
  • FedEx ground service can take an additional 5 business days to arrive at locations on the west coast.
  • Orders containing more than one item may ship in multiple packages and may ship on different days.
  • Once your order is shipped you will receive an email with your tracking information. Please check your spam or junk folders as confirmation emails can mistakenly be routed there
  • Items that are orderable should be in stock at the time of your purchase. However if they are not available once your order has been processed you will be contacted by a customer service representative.

In the event the order is refused at the destination, the customer will be responsible for all shipping charges.

Flat rate or free shipping promotions are only available to delivery addresses within the 48 contiguous United States. These promotions only apply to standard/ground shipments.

PRIVACY & SECURITY

Value Town does not share any personal data with any other parties.

All transactions are completed on our secure server, and all data is transferred using the latest SSL technology in an encrypted format.

ACCURACY OF INFORMATION

While every reasonable effort is made to ensure that the information provided on this site is accurate, some products information may occasionally be inaccurate, incomplete or out of date. As an example, products may have different attributes than those listed, may carry a different price than that stated on this Web Site, or may not have the correct product image displayed. In addition, we may make changes in information about a product including the products price and availability without notice. Email confirmations do not constitute our acceptance of an order or our confirmation of an offer to sell a products and/or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We verify prices as part of our shipping procedures. If an item's price is incorrect, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

MINIMUM ADVERTISED PRICE POLICY (MAP)

Certain manufacturers institute a Minimum Authorized Price, or "MAP" Policy. This is the minimum price that the manufacturer allows the product to be listed and purchased on our website.

COUPON POLICY

Discount will be applied to qualifying items only. Discount does not apply to taxes, shipping and handling charges or any similar processing charges.

If discounted merchandise is returned, the discount will be first deducted from the value of the returned item prior to a refund/credit being issued.

Discount cannot be combined with any other promotional offer nor can it be applied to previous purchases or gift certificates.

Discount is valid only on in-stock merchandise.

Discount may be modified or withdrawn without prior notice. One coupon per customer only.